Frequently Asked Questions

If your question is not answered, feel free to email me at wilms2121@yahoo.com

Questions about:

Design Choice

Photo choice, requirements, etc

Price

Printing up my design

General Questions

What is a PRINT YOUR OWN service?

Our Print Your Own service is a great alternative to spending per print. It allows YOU to be in charge of printing. For $39.95, you can take your digital file to any photo processing center and order as many copies as you'd like.

We will also provide you with another digital file with a Certificate of Copyright Permission which will allow you to print as many copies as you'd like for your own personal use. The Certificate does not allow you to modify the design in any way or print copies that you will in turn sell for profit. The design itself is protected by copyright laws.

Price includes: Photo announcement design and Certificate of Copyright Permission. Your keepsake and certificate will be e-mailed to you as a JPEG file and will be ready for printing. Envelopes are sold separately through another online dealer that I will provide the link for. (about $.16/ea + shipping).

What a great way to get a professional photo announcement at a fraction of the cost!

Questions about your Design Choice:

Q. What size are the designs?

A. The designs on our site are 4 x 6 inches. But you also have the option of ordering keepsake sizes to frame such as the 5 x 7 or 8 x 10 inch sizes for an additional $10.00. (back to top)

Q. How much text can fit on my card?

A. It depends on the design you choose. Each greeting card or announcement can accommodate different amounts of text according to the design. It is best to take a look at the card you are considering...You can get an idea of the amount you can fit by looking at the sample text used in that particular design. There are certain designs that may have images that cannot be rearranged or taken out. If there is a lot more text that you would like on your card, please let me know and I can try to fit most within the design by omitting a picture, or making the font or pictures smaller. You may then request changes to the text and/or it's placement when viewing your proof. (back to top)

Q. Is there any way you can cover up facial hair, blemishes, etc?

A. Yes, but depending on the severity of what you need covered up. For instance, blemishes are a very easy thing to cover up, but things like removing background or a person may take longer to work on and your order may take a bit longer than the standard time... The 48 hour guarantee will no longer be in effect.(back to top)

Q. Is there a watermark on the printed cards?

A. Yes, we do have Made with Love by MissPicturePerfect.com printed on the front of the card. Take a look at the watermark on the corners of our designs. (back to top)

Q. Can you send me a sample?

A. Yes, I can email the sample of your choice so that you can print it up to see what the colors will look like when I send your finished design file. (back to top)

Q. Can you make designs for any occasion?

A. Yes, I am currently working on designs for many occasions, engagement announcements, save the date, birthday invites, christenings/baptisms, bar and bat mitzvahs, retirement party, anniversaries, etc. If you have any other suggestions, please email me. If you see a design layout that may work for your occasion, email me and we can work something out. I can tweak an existing design for your event.(back to top)

Q. Can I change the font of the design I picked?

A. You can take a look at other font choices by clicking here.(back to top)

Q. Can I change the wording of the design I picked?

A. You can change the wording or email me for the link to wording ideas for your next event.
(back to top)

Q. What if the amount of text I want on the card won't fit within the design?

A. If there is a lot more text that you would like on your card, please let me know and I can try to fit most within the design by omitting a picture, or making the font or pictures smaller.(back to top)

Questions about Photos; photo choice, requirements, etc:

Q. Can I use professional images for my cards?

A. We can accept professional images for creating your photo card only with the written permission from the photographer. They must sign their written photo release with their own letterhead or stationery. Unauthorized use of professional images is illegal.(back to top)

Q. How should I send the pictures?

A. I only accept your digital photos in .jpeg, .tiff or bitmap format through our upload tool which is coming soon or through email as an attachment. Please do not crop or edit your pictures yourself. I prefer to work with photos in their ORIGINAL state. Don't even shrink them down to make them more email friendly. If you're concerned with the file size of your email, you can send one picture at a time depending on what your email allows.You will always receive an email within 24 hours letting you know that I received your pictures successfully, but if you do not hear back from me after two days from when you sent the photos, most likely your the email didn't get through. Send me another email with your photos if this happens.(back to top)

Q. Do I have to send you pictures in black and white if I pick a design that has black and white photos?

A. No, I will convert all the pictures you send to black and white. Make sure you send me your original, unedited color photos.(back to top)

Q. Can I send my photos through an online photo sharing site like Yahoo photo albums, MSN photo album, etc?

A. I recommend sending your photos through our uploading tool or as attachments from your email program. If you choose an online photo sharing site to send your pictures to me, I recommend KODAK picture sharing. The quality of your pictures in other online photo sharing programs is not as good when they are sent through their servers. With KODAK, the picture quality is not compromised.(back to top)

Q. Can you edit my pictures, fix the color/lighting?

A. Yes, will correct the sharpness, color, contrast, lighting and any other blemishes you want me to correct. Let me know in the special instructions box when you order if you want things like a mole or blemishes removed.(back to top)

Q. My photos are not digital, can I mail them to you?

A. No, at this time we will not be accepting pictures through the mail. If you have the negatives to your pictures, have your photo developer put your negatives on CD and you can email them to us that way.(back to top)

Q. How do I email my pictures?

A. Open a new message in your email to me: mariana@MissPicturePerfect.com and there should be an ‘attachment’ button. Once you click that a browser will open to look for files on your computer. You look through the folder that has your first picture and ok. Repeat the process with your other photo choices.(back to top)

Questions about Price:

Q. Are all designs on the site $39.95?     

A. All the designs on our site are $39.95 except for the Wedding, and Wedding Announcement Designs. Wedding designs are 5 x 7 size and cost $49.95. (back to top)

Q. How much are custom designs?     

A. If you do not see a design you like on the site, I can create a custom one for $59.95 (back to top)

Q. How much does it cost to print up my design at online photo developers like snapfish.com and shutterfly.com?   

A. Price per print usually go as low as 12 cents per print. When you sign up for the first time, they usually give you 10 prints for free.(back to top)

Q. How much does it cost to print up my design at offline photo developers like Walgreens?   

A. Walgreen's charges 19 cents a print when you order through their website. Once youupload your photos and place your order, you can pick up your prints at the Walgreens location you chose during checkout time. You can also have them ship your prints! (back to top)

Questions about Printing up my design:

Q. Will I have any problems printing up my designs with other developers because of copyright laws?   

A. I've never run across any problems printing my own, BUT in the event that you do, we also give you another photo file with permission to reprint this design. It will have our email and Copyright information so that if they give you any problems, they should grant you permission to reprint at their store. (back to top)

Q. What if they cannot open up my file?

A. If you take your file to the actual store, make sure all the files you have on your media card/cd are all .jpeg files. Walgreen's, especially, has problems printing up photos from a cd that has .tiff, bitmap, and video files. Clear your cd or card of all files that are not .jpeg files.(back to top)

Q. Where can I print up my file?

A. Print up at home on your own photo printer or color printer. You can also upload your file onto sites like snapfish.com and order prints from them. (back to top)

General Questions:

Q. Do you have a Christmas deadline?

A. In order to receive your picture file on time, I would recommend orders no later than Friday, December 15, 2006. The holidays are very busy for people and especially for me because I'm in the business of Holiday cards which are extremely popular. Keep in mind, you will still have to send out your photos through the mail, so I recommend an earlier order date to guarantee on time delivery. (back to top)

Q. What form of payment do you accept?

A. At this time, I will only take Paypal. It's a secure payment over the internet through paypal. You no longer need a Paypal account to use this service. All you need is your credit card or debit card. It's a fast, easy and secure way of paying. If for some reason, you do not have a credit card, the only payment we will accept will be a money order.(back to top)

Q. How long will it take to get my order?

A. You will receive notification within 48 hours to view your proof via online through a link I provide you. Depending on when you approve the proof, I will then provide you a link within a day where you can download your finished photo card file. You will be receiving this file as a .jpg format. You can upload, and print it out as any other digital photo. You can also save your file onto a cd. (back to top)

Q. What are the benefits of pre-ordering envelopes?

A. The partnered sites I've linked to can send your envelopes early so you may begin addressing them. Email me for that information as soon as you decide to order. (back to top)

Q. Do you sell envelopes for the photo cards?

A. I don't sell envelopes directly from the site, but I've partnered up with a few companies that offer an affordable line of envelopes and provided you with a list of the right size envelopes for your photo cards. Go here for links to our envelope partners!(back to top)

Q. Can I reorder my photo file again if I lose my photo cd or accidentally delete the file from my computer?

A. Yes, I will always keep your file and you can reorder for at a $5 reorder fee. (back to top)
 

home | faq | about | contact | terms & privacy| links

Copyright © 2010 MissPicturePerfect.com